Terms & Conditions for Hotel Heritage Mahendranagar
1. General Information
These Terms & Conditions govern your use of Hotel Heritage Mahendranagar’s services and facilities. By booking a room or using our services, you agree to comply with these terms.
2. Reservations
- Booking Confirmation: All reservations must be confirmed with a valid credit card or deposit.
- Cancellation Policy: Cancellations made 48 hours prior to check-in will receive a full refund. Cancellations made less than 48 hours before check-in will incur a one-night charge.
- Check-In and Check-Out: Check-in time is 9:00 AM, and check-out time is 12:00 PM. Early check-in and late check-out are subject to availability and may incur additional charges.
3. Payment
- Payment Methods: We accept cash and major credit cards. All payments must be settled upon check-in unless otherwise agreed.
- Taxes and Fees: All rates are subject to applicable taxes and service charges, which will be added to your final bill.
4. Guest Responsibilities
- Behavior: Guests are expected to behave respectfully and not disturb other guests. Management reserves the right to evict guests who violate this policy without a refund.
- Damage: Guests are responsible for any damage caused to hotel property during their stay. Charges for damages will be assessed and billed to the guest’s account.
5. Liability
- Personal Belongings: Hotel Heritage Mahendranagar is not responsible for lost or stolen items. Guests are encouraged to use in-room safes where available.
- Health and Safety: Guests are responsible for their own health and safety while on hotel premises. The hotel is not liable for any accidents or injuries that occur during your stay.
6. Changes to Terms
Hotel Heritage Mahendranagar reserves the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website.
7. Governing Law
These Terms & Conditions are governed by the laws of Nepal. Any disputes arising from these terms will be resolved in the appropriate courts of Kanchanpur, Nepal.